We’re still in the middle of the process, but I already feel such a weight lifted. I was so overwhelmed trying to do it on my own — the forms, the medical records, just everything. Joycelyn stepped in and made it make sense. She didn’t just tell me what to do — she walked me through it, step by step.
Even though we’re still waiting for a decision, I finally feel like I’m not doing this alone. I actually feel hopeful for the first time in a long time.
— Danielle M.